Reading for Leading #16: The 6 listening filters that prevent us from hearing the full message

The 6 listening filters that prevent us from hearing the full message

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

In a healthy, well-functioning team each member should be able to speak candidly about their thoughts and feelings about a given situation. Making that possible depends up building trust that their input will be listened to. Really listening requires creating space for the person speaking to express what they need to say and hearing not just the verbal content but also how they are feeling. There are 6 listening filters that can get in the way of this kind of sensitive listening.

“I keep asking if Polly wants a cracker but she never replies…”
Image credit: https://www.flickr.com/photos/142252831@N04/27559909621/

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Reading for Leading #15: Identifying the 5 modes of conflict

Identifying the 5 modes of conflict

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

Conflict is something that all teams encounter and successfully resolving conflict is key to ensuring that everyone continues to feel part of the team – retaining trust, and belief in the shared vision. Thomas and Kilmann have identified two factors that influence our individual approaches to conflict – cooperativeness and assertiveness – resulting in 5 conflict styles.

 

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Reading for Leading #14: Using the systems thinking iceberg to troubleshoot problems

Using the systems thinking iceberg to troubleshoot problems

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

At the recent Mindful Leadership Summit, Peter Senge, author of “The Fifth Discipline” led a session on systems thinking and systems leadership, including an exercise involving the iceberg model.

The iceberg model for guiding systemic thinking
Image credit: https://www.nwei.org/iceberg/

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Reading for Leading #13: Setting your intention

Setting your intention

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

“That’s not a challenge I can accept lion down…”
Image credit: https://www.flickr.com/photos/micahrr/5393939935/

Setting our intentions is something that we’re used to doing at transition points in our lives – in our New Year’s resolutions, in our marriage vows, maybe even in our annual review. But when did you last set an intention on a smaller time frame?

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Reading for Leading #12: Leadership – swopping MBA for MSC?

Leadership – swopping MBA for MSC?

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

At the recent Mindful Leadership Conference, Rasmus Hougaard presented data from discussions with thousands of leaders about which traits are most important for success in the role. Three qualities consistently emerged – starting with the letters M, S, C.

The best things come in threes? As a leader, what are the three most important traits?
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Reading for Leading #11: Side-by-side feedback

Side-by-side feedback

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

Are you sitting comfortably to give that feedback to a colleague?
Image credit: https://www.flickr.com/photos/moryd/7210939278/

Giving feedback to a team member can be a challenging experience as it requires us to be able to create a space for reflection and future improvement rather than shutting down discussion or provoking defensiveness.

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Community Manager musings: 12 attributes of “less visible” network leaders

Community manager musings is a series of occasional posts looking at the roles and skills of community managers – usually within science. 

“Follow me and when I say duck…”
Image credit: https://www.flickr.com/photos/pedrosimoes7/1301014184/

I’ve been thinking a lot recently about what it is that makes community managers / network leaders unique. How do we accurately describe a role with activities that require seemingly opposed skillsets and that in many cases can also be somewhat invisible?

In his short publication “The Less Visible Leader” (free to download here), Andy Robinson lists 12 attributes of net-centric leaders that fall into three broad categories:

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