Reading for Leading #16: The 6 listening filters that prevent us from hearing the full message

The 6 listening filters that prevent us from hearing the full message

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

In a healthy, well-functioning team each member should be able to speak candidly about their thoughts and feelings about a given situation. Making that possible depends up building trust that their input will be listened to. Really listening requires creating space for the person speaking to express what they need to say and hearing not just the verbal content but also how they are feeling. There are 6 listening filters that can get in the way of this kind of sensitive listening.

“I keep asking if Polly wants a cracker but she never replies…”
Image credit: https://www.flickr.com/photos/142252831@N04/27559909621/

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Reading for Leading #15: Identifying the 5 modes of conflict

Identifying the 5 modes of conflict

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

Conflict is something that all teams encounter and successfully resolving conflict is key to ensuring that everyone continues to feel part of the team – retaining trust, and belief in the shared vision. Thomas and Kilmann have identified two factors that influence our individual approaches to conflict – cooperativeness and assertiveness – resulting in 5 conflict styles.

 

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Fall-ing out

Spring has long been my favourite season. The bursting forth of energy, the triumph of life through the hardship of winter, the sense of forward motion…I squee at the first snowdrops, and then applaud the first daffodils and by the time the tulips arrive I’m jubilant with promise.

But this autumn living in DC I’ve come to appreciate Fall. The burst of colours that signals: “This is a whole-hearted farewell because we’re not afraid. We trust that after loss there will be life again.” I’ve come to see it no longer as a warning about the slow, sludgy lack of energy throughout winter but as a celebration of everything that we were gifted, even as we know that we cannot take any of it with us.

Crazy for hue!
Image credit: author’s own

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Reading for Leading #14: Using the systems thinking iceberg to troubleshoot problems

Using the systems thinking iceberg to troubleshoot problems

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

At the recent Mindful Leadership Summit, Peter Senge, author of “The Fifth Discipline” led a session on systems thinking and systems leadership, including an exercise involving the iceberg model.

The iceberg model for guiding systemic thinking
Image credit: https://www.nwei.org/iceberg/

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Exploring technological innovation and identity – through interactive art

I’m making a habit of spending Thanksgiving (mostly) away from my laptop and out exploring art. This year, I went along to the Hirschhorn modern art museum where I enjoyed the new “What absence is made of” exhibition – a series of pieces exploring themes including identity, loss and the impact of technology.

Colourless leaf litter?
Image credit: author’s own

My favourite piece was an interactive exhibit by Ann Hamilton called “at hand” where a machine drops a single sheet of blank paper from the ceiling at random intervals. The paper floats to the floor, joining a growing pile of sheets, resulting in an empty autumnal scene devoid of colour. Continue reading

Reading for Leading #13: Setting your intention

Setting your intention

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

“That’s not a challenge I can accept lion down…”
Image credit: https://www.flickr.com/photos/micahrr/5393939935/

Setting our intentions is something that we’re used to doing at transition points in our lives – in our New Year’s resolutions, in our marriage vows, maybe even in our annual review. But when did you last set an intention on a smaller time frame?

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Reading for Leading #12: Leadership – swopping MBA for MSC?

Leadership – swopping MBA for MSC?

Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.

At the recent Mindful Leadership Conference, Rasmus Hougaard presented data from discussions with thousands of leaders about which traits are most important for success in the role. Three qualities consistently emerged – starting with the letters M, S, C.

The best things come in threes? As a leader, what are the three most important traits?
Image credit: https://www.flickr.com/photos/lizandcormac/4714235733/

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