Social learning spaces – and how community managers help make room for uncertainty

In the fellowship program that I run for scientific community managers we often refer to how a community manager needs to “create the space” for productive interactions to occur between community members. Other variants of the phrase that I’ve heard or used are “creating the container”, “tilling the soil” or “holding the crucible” in which the alchemy of new knowledge generation happens. But what does this somewhat cryptic phrase “creating the space” actually mean? We’re not literally talking about moving chairs out of the way or building a box big enough to hold people in, are we?

Diving lessons – how do we hold uncertainty together in a learning space? Image credit: https://www.flickr.com/photos/seattlemunicipalarchives/2650415742/in/photostream/

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