Community manager musings is a series of occasional posts looking at the roles and skills of community managers – usually within science.
I’ve been having a series of conversations recently about how we define community and what different types of communities look like. As people are realising that many of the programs and activities that they coordinate have community at their core, they’ve then begun to ask: am I a community manager? What defines a community manager?
I’ve come up with the following definition:
“A community manager is someone whose role is to create and/or nurture and protect the conditions required for successful interactions in a group setting. The group may consist of an internal team, a collaboration between stakeholders with different affiliations, or interactions between an organisation and its members.
A community manager’s primary function is to broker connections between community members, leading to increased trust. This results in faster, easier, more open communication, the co-creation of a shared vision for the community and, ultimately, to the generation of new knowledge.”
What have I missed? Or have I included something that you don’t think is necessary? Have you seen an alternative definition elsewhere that you think describes the role well?