Identifying the 5 modes of conflict
Reading for Leading is a weekly leadership tip shared every Monday morning as a pithy suggestion, question or reflection. You can find the whole series here.
Conflict is something that all teams encounter and successfully resolving conflict is key to ensuring that everyone continues to feel part of the team – retaining trust, and belief in the shared vision. Thomas and Kilmann have identified two factors that influence our individual approaches to conflict – cooperativeness and assertiveness – resulting in 5 conflict styles.